Shipping Policy

Last updated: October 5, 2026

At CozyHeat™, we want your order to arrive safely and conveniently.

Free Shipping

We offer free shipping on all orders.

Processing Time

Orders are processed after payment has been successfully confirmed.

Please allow 1–3 business days for order processing before your order is shipped.

Shipping Times

Delivery times vary depending on your destination and shipping carrier.

Estimated delivery times are:

• Europe: 5–12 business days
• United Kingdom: 5–12 business days
• United States & Canada: 7–15 business days
• Other international destinations: 7–20 business days

Please note that these are estimated delivery times, not guaranteed delivery dates.

Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Please allow some time for tracking information to update after your order has been dispatched.

Delays

Delivery may occasionally take longer due to circumstances outside our control, including customs processing, carrier delays, holidays, weather conditions, or other unforeseen circumstances.

Incorrect Address

Please make sure your shipping information is correct before completing your order.

CozyHeat™ is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Customs & Import Duties

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Questions About Your Order

If you have any questions regarding your shipment, please contact us through our Contact page.

CozyHeat™
Stay Warm. Stay Cozy